mAiGreece: A new tourism ministry AI app to assist visitors to Greece

The digital application “mAIGreece”, which will act as a digital travel assistant for visitors to Greece and beyond, was presented on Monday by Tourism Minister Olga Kefalogianni at a special event in the National Gallery, in the presence of the Minister of Digital Governance Dimitris Papastergiou.

The application, implemented with the support of the Ministry of Digital Governance, works as a digital travel assistant and uses artificial intelligence technology, providing the user with an interface that can offer a wealth of useful information. “mAiGreece” will initially offer support in 31 languages, ensuring that travelers from all over the world can get help in their own language.

In particular, “mAIGreece” is a Digital Assistant, which with the use of Artificial Intelligence will act as a personalised travel “companion” for all visitors to the country. It aims to provide them with all the information they need to enjoy their stay in Greece.

It is an easy-to-use application, which will go live on June 10, 2024. Travelers will be able to chat with “ mAiGreece” by submitting their question in natural language, written or spoken. Using geo-location technology (GPS) “mAIGreece” will offer information depending on the area in which the visitors are located.

In her speech, Kefalogianni underlined that this is a tool that, among other things, will help the visitor to feel more secure in Greece, with the Minister of Digital Governance Dimitris Papastergiou adding that this digital application will be there in difficult times. For example, it will give clear answers about what to do if a visitor loses their passport or wallet. In the first phase, this application will be promoted by the Greek National Tourist Organisation (GNTO) offices abroad, while there will also be a special event at the Athens airport.